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Scheduling Infrastructure for Care Teams

Schedule every patient appointment — and keep them in your network.

GuidingPatients gives hospitals, ACOs, and care teams a single platform to find providers, verify network status, and book appointments — keeping patients in your system and revenue in your organization.

20 min → 3 min per scheduling cycle
In-Network First protect referral revenue
Audit-Ready every booking traced
DE David B Eskind, MD

David B Eskind, MD

In-Network 3.1 miles
Internal Medicine St Thomas Medical Group
4230 Harding Pike, Suite 900
Nashville, TN
Post-Acute Care Intelligence

Find the right post-acute facility — and keep patients in your network.

Search skilled nursing facilities, home health agencies, hospices, and rehab centers by location, quality ratings, and network status — all in one platform.

67K+ Facilities nationwide coverage
CMS Quality Rated star ratings included
5 Care Settings SNF, HH, hospice, IRF, LTAC

Sunrise Skilled Nursing & Rehabilitation

2.1 miles
Skilled Nursing
(615) 555-1234
1200 Medical Center Dr
Nashville, TN 37203

Harmony Home Health Services

3.4 miles
Home Health
(615) 555-2345
500 Commerce St, Suite 200
Nashville, TN 37219

Try it now — search real providers

Search our database of 490,000+ verified physician profiles by name, specialty, or location.

Powered by 490,000+ verified physician profiles. Live search results on the next page.

The Problem

Every out-of-network referral is revenue walking out the door.

When care coordinators can't quickly find an in-network provider, patients end up scheduled out-of-network — or worse, they don't get scheduled at all. For health systems, that's lost revenue. For ACOs, that's a missed quality measure. For patients, it's a worse outcome.

$12,000+

average revenue lost per out-of-network referral

*Industry estimate based on average specialist visit reimbursement differential

30–40%

of post-acute referrals leak out of network

*CMS Discharge Planning data

2.3×

more likely patients return when scheduled seamlessly

*Advisory Board research

How it works

One continuous workflow from referral to closed care gap.

1

Search

Care coordinator searches for in-network cardiologist near patient's ZIP code

2

Filter

Results filtered by insurance plan, acceptance status, and availability

3

Verify

Insurance eligibility and referral requirements checked automatically

4

Book

Secure backend link opens authenticated session with provider's scheduling system

5

Confirm

Appointment confirmed in provider's EHR. Patient and team notified.

6

Track

Audit trail logged. Care gap updated. Follow-up alert set.

No custom API integrations. No phone calls. No faxes. The provider's existing scheduling workflow stays untouched.

In-network intelligence

Your network. Your directory. Instant setup.

Upload your provider network CSV and GuidingPatients matches it against 387,000+ physicians across 40+ data sources. Within hours — not months — your care team sees only your in-network providers, flagged with green badges, filterable by plan, and ready to book.

Your network, loaded in hours

Upload a CSV of your contracted provider NPIs. GuidingPatients matches them instantly against our database. Your team is live the same day.

Network-first search

In-network providers always surface first with green badges. Out-of-network options are visible but clearly flagged so coordinators never accidentally refer out of system.

Insurance at the plan level

Not just "accepts Blue Cross" — knows the specific plan, co-pay implications, and referral requirements.

Real-time acceptance status

Continuously refreshed data on which providers are actively accepting new patients.

Hospital affiliation mapping

Keep referrals within your health system's affiliated providers to maximize revenue retention and patient stickiness.

BH Byron Haitas, MD

Byron Haitas, MD

In-Network 1.7 miles
Interventional Cardiology Centennial Heart Cardiovascular Consultants
2400 Patterson Street, Suite 502
Nashville, TN
AG Andrew L Goodman, MD

Andrew L Goodman, MD

In-Network 1.7 miles
Interventional Cardiology Centennial Heart Cardiovascular Consultants
2400 Patterson Street, Suite 502
Nashville, TN
Who it helps

One scheduling engine, built for every care model.

Value-based care

ACO Care Management

Close HEDIS and quality gaps by scheduling appointments during outreach — not after. Keep referrals in-network to protect shared savings.

Care gap closure Quality measure adherence In-network referral rate
Managed care

MCO Member Engagement

Direct members to in-network providers in real time. Reduce out-of-network claims and improve plan stickiness through better access.

Network adequacy Member retention Claims cost reduction
Hospital-based

Health System Referrals

Stop leakage at the source. Every discharge planner and care coordinator schedules through your affiliated network — protecting downstream revenue.

Discharge follow-up 30-day readmit reduction Affiliated provider routing
Embedded scheduling

Health Tech Platform

Embed our provider search and booking workflow into your application via the API. White-labelable, network-aware, sandbox-ready in minutes.

Provider search API Booking webhooks White-label UI
Reporting & KPIs

Know your team is using it — and know it's working.

Every GuidingPatients deployment includes a built-in reporting dashboard so your leadership team can see exactly how the platform is performing. No separate BI tool needed.

Booking volume & trends

Total appointments booked, monthly trends with in-network vs out-of-network split.

In-network referral rate

What percentage of bookings stayed in-network? Track this over time to show improvement.

Per-team & per-coordinator utilization

See which team members are actively using GP, how many bookings each coordinator completes per day.

Care gap closure tracking

How many open care gaps were closed through GP-scheduled appointments? Track gap aging and closure velocity.

Top booked providers & specialties

Which providers and specialties are most booked? Which practices are getting the most referrals?

PDF export

One-click branded PDF reports for board meetings, compliance reviews, and leadership updates.

Reporting Dashboard

Last 30 days

1,247

Total Bookings

+18%

92.3%

In-Network Rate

+4.1%

3.2 min

Avg. Time to Book

-71%

Booking Volume — In-Network vs Out-of-Network

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Top Coordinators

J. Williams 142 bookings 96%
A. Ramirez 128 bookings 94%
S. Patel 115 bookings 91%
How it works

Subscribe. Don't commit.

GuidingPatients is subscription-based. Start when you're ready, pause or cancel anytime. No long-term contracts. No implementation fees that lock you in. We earn your renewal every month by delivering results your team can measure in the KPI dashboard.

Month-to-month

No long-term contracts. Scale up or down with your needs.

Live in hours

Upload your network, onboard your team, start scheduling same day.

Prove it first

The KPI dashboard shows leadership exactly what GP is delivering — before the first renewal.

“We don't need to lock you in. Once your team sees 20-minute scheduling cycles drop to 3 minutes and in-network referral rates climb, you'll want to stay.”
Trust & compliance

Built for regulated care teams.

HIPAA-aligned operations, role-based access controls, and full audit trails on every action. Security isn't an add-on — it's the foundation.

Access Controls

Role-based access with super admin, client admin, and viewer roles. Multi-factor authentication.

Audit Trail

Every action logged with 8 event types. Full traceability from referral to booking completion.

Secure Connections

Encrypted at rest and in transit. HIPAA-aligned infrastructure with tenant data isolation.

Let your care teams schedule faster this quarter.

See how teams close more care gaps per week while keeping every referral in-network.

For care teams & operations

Request a Demo

See the platform in action. We'll walk your team through a live scheduling workflow.

Thanks — we got it. We'll be in touch within one business day.

For developers & platforms

Request API Access

The GuidingPatients API is free to use. We'll schedule a quick call to get you set up.

  • Full API access — search, detail, booking, reporting
  • 490,000+ verified physician profiles
  • No credit card required
  • Free to use
  • Upgrade to production keys after review